LEGAL REFERENCE

Your Privacy Matters to Us

We built dimensi 69 around your account security and data protection. This policy explains how we collect, use and safeguard your information when you open an account, deposit...

Data ProtectionSecure PaymentsTransparent PracticesYour Control
dimensi 69 Your Privacy Matters to Us

Policy Scope and Jurisdiction

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

24/7 SUPPORT

Privacy Questions and Support

Email Support Contact our privacy team at [email protected] with any...
Account Settings Manage your personal information, communication preferences and data...
Data Requests Request a copy of your personal data, correction...
REVIEW SIGNALS

Why Your Data Is Safe With Us

Encryption Standard

All payment data and account credentials are encrypted using industry-standard TLS protocols. Your DANA, OVO, GoPay and QRIS transactions are protected end-to-end.

No Third-Party Sale

We do not sell your personal information to advertisers, data brokers or unrelated third parties. Your account data stays within dimensi 69.

Regular Audits

Our security infrastructure undergoes regular third-party audits to verify compliance with data protection standards and payment card industry requirements.

Limited Staff Access

Only authorized support and compliance staff can access your account information, and only when necessary to resolve your request or prevent fraud.

Breach Notification

If we discover unauthorized access to your personal data, we notify you and relevant authorities within the timeframe required by local law.

Data Retention Policy

We retain your account data only as long as necessary to provide services, comply with legal obligations and resolve disputes. Deletion requests are processed within 30 days.

SIDE BY SIDE

How Our Policy Stands

01

Transparent Collection

We tell you exactly what data we collect and why — no hidden fields, no surprise data requests after signup.

02

Payment Data Separation

Your DANA, OVO, GoPay and QRIS payment details are processed by certified payment partners, not stored on our servers.

03

Opt-Out Rights

You can disable marketing emails, adjust notification settings and limit data sharing for analytics without losing account access.

04

Indonesia-Focused

Our policy reflects local data protection standards and payment regulations specific to supported regions in Indonesia.

05

No Cookie Tracking

We use session cookies for account security and site function only — not for cross-site tracking or behavioral advertising.

06

Account Portability

You can request your account data in a portable format and move it to another service if you choose to leave dimensi 69.

07

Child Protection

We do not knowingly collect data from anyone under 18. Account creation requires age verification and valid identification.

SERVICE CONTEXT

What This Policy Covers

01
Account Registration Your name, email, phone number and identity verification details are collected to create and secure your dimensi 69 account.
02
Payment Processing When you deposit via DANA, OVO, GoPay or QRIS, we collect transaction records and payment method information to process your request.
03
Gameplay Activity We log your session history, game selections and betting patterns to detect fraud, prevent underage access and improve your experience.
04
Support Interactions Messages you send to our support team, including account issues and payment disputes, are stored to resolve your request and maintain records.
05
Device Information We collect your IP address, browser type and device details to verify your identity, prevent unauthorized access and detect suspicious activity.
06
Marketing Preferences If you opt in, we use your email and phone to send promotions, game updates and account notifications. You can unsubscribe anytime.

Privacy Policy Questions

We retain your account data for 12 months after closure to comply with financial regulations and resolve any outstanding disputes. After that period, your information is securely deleted unless local law requires longer retention.

Yes. Log into your account, go to Settings > Privacy and select 'Download My Data'. We'll compile your personal information and send it to your registered email within 14 days.

We share data only with payment processors (for DANA, OVO, GoPay and QRIS transactions), fraud prevention partners and legal authorities when required. We never sell your information to advertisers or data brokers.

No. QRIS, DANA, OVO and GoPay transactions are processed by certified payment partners. We store only transaction records and confirmation codes, not your payment credentials.

If we merge or are acquired, your data may transfer to the new owner under the same privacy protections. We'll notify you by email and give you 30 days to request deletion instead.

We use encryption, two-factor authentication and IP monitoring to protect your account. If we detect suspicious login attempts, we'll alert you and may temporarily lock your account for security.

Yes. Submit a deletion request through Settings > Privacy > Delete Account. We'll remove your personal data within 30 days, except records required by law for financial compliance.